10 + 1 Profesional Hair Stylist Etiquette Tips!

Hard to believe, but there are still beauty salons, albeit a handful, whose staff maintain a high level of professionalism expressed via good hairstyling etiquette.

Professional hair styling etiquette refers to the work ethics set by the salon culture, which guide the practice or activities of both salon hair stylists and other salon employees.

 

I work at Apples & Oranges- a top beauty salon situated in Victoria Island, Lagos and I can attest quite proudly to theart fact that my colleagues and I are not only cultured but we also exhibit great discipline while maintaining professionalism at work. These virtues come together to form the synergy that is the salon culture. We recognise that everyone has an effect on the ambience of the salon, as well as on client perception. We work really hard to maintain our reputation as one of the top hair salons and spas in Lagos.

 

There are certain dos and don’ts which the staff of a salon must observe especially in building a reputable name, because let’s face it, little things do mean a lot sometimes. Consequently, I will be sharing 11 personal salon etiquettes acquired from APPLES AND ORANGES Salon and Spa:

 

DO NOT SHOUT OR SPEAK TOO LOUDLY.

This point cannot be overemphasized. It is always important to maintain a serene environment free from every form of noise. This way, other stylists in the same work space can comfortably communicate with their clients and clients can enjoy a peaceful atmosphere. Furthermore, as a professional hair stylist, one must abstain from using profanities of any sort while speaking to other stylists, and especially not in the presence of one’s clients.

 

DO NOT WEAR LOUD OR NOISY JEWELRY/ACCESSORIES.

Oversized jewelry and heavy jewelry-whether bangles, bracelets, earrings, etc. are likely to make loud, irritating sounds and such noise may disturb one’s clients. Therefore, although tasteful, matching jewelry may suit one’s outfit, one must make sure to wear or use less ‘clangy’ accessories.

 

DO NOT OVERWHELM CLIENTS WITH PERFUME OR COLOGNE.

There are few things more unbearable than being forced to breathe in unwanted fragrances or odors. Some clients may have allergies or have respiratory problems such as asthma. These may be triggered by inhaling too much perfume or cologne of a stylist’s perfume or deodorant. That notwithstanding, the need for stylists and other workers to use deodorants at work environments cannot be overemphasized. As unbearable as it is to perceive excess cologne, it is even more unbearable to breathe in the bad body odor of a stylist/worker. A professional stylist must endeavor to maintain a pleasant smell or simply remain odorless at all times.

 

DO NOT GOSSIP.

Whether about co-workers or clients, gossiping creates an uncomfortable work environment for clients and fellow colleagues. Stylists are usually accredited with having quite a knack for professional gossip. This is usually the reason for most drama scenarios that occur in salons. Dare to be different. Stay away from gossips- whether true or false.

 

DO NOT DISCUSS RELIGION, POLITICS, SEX, OR PERSONAL LIFE.

These are industry No-No’s. For one, it is not professional for clients to know the details of a stylist’s personal affairs and problems and second, they most likely do not even want to hear these problems. A stylist can therefore simply ask a client about their work or hobby. This keeps the focus on them and is appropriate conversation where there be need for any.

 

DO NOT LEAVE A MESS BEHIND

Clean up any mess you make at every point. Stylists must maintain neat stations while at work, and at close of work. Sanitation duties must be done without one being told to do them. This makes supervision duties easier on the manager and increases one’s value to the salon.

 

DO NOT HANDLE PHONES WHILE WORKING

A stylist cannot make phone calls or reply text messages while working on a client. They cannot visit social media sites or take pictures. Playing with one’s phone is one of the most unprofessional things for a stylist to do while in the salon. Keep your phones away so you are not tempted to look at them or be distracted by them. During break periods, one can indulge all they want.

 

DO NOT POACH CLIENTS FROM OTHER STYLISTS OR SALONS

Most stylists are guilty of this offence. They befriend clients and when they break away to form their own salons, they persuade these clients to switch to their new salons. Build your own clientele. It is not only unfair to steal the clients one has worked hard to get and keep, it is also a major salon sin.

 

DO NOT BE A LAZY PROFESSIONAL STYLIST.

Be willing to take up new challenges every day and learn more things relevant and pertaining to the new trend and updates in the industry.

 

DO NOT KEEP CLIENTS WAITING.

Nothing is more aggravating than having to wait to be attended to. Stylists should keep well planned schedules and strictly observe appointments. They should also excellent time managers. Your client’s time is valuable and should be respected. Clients should not be taken for granted, even the most familiar faces must be treated as valuably as new clients. They must also be thanked for their patronage.

 

DO A PROFESSIONAL JOB

When you treat your position as a professional hair stylist as valuable, you would want to render exceptional, professional services. Act responsibly and you will be treated as such in return. Everything that happens within the salon, good or bad, affects the inflow of revenue to the salon. Stylists do not realize how their actions affect a clients’ perception of their salon.

If you are just starting your beauty career, take some advice and learn from APPLES AND ORANGES (a top quality salon and spa business that has clearly distinguished itself), on how to become a true professional hair stylist that can easily grow a sustainable beauty career.

 

P.S: I AM A PROFESSIONAL HAIR STYLIST WITH GREAT ETIQUETTE, I LOVE MY JOB, I LOVE MY CLIENTS, I HAVE DIGNITY IN MY PROFESSION AND SHOULD THUS BE TREATED WITH RESPECT!

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